At De Luscious, safeguarding your privacy is our top priority. This Privacy Policy clarifies our practices concerning the collection, use, and protection of your personal data when you interact with our website and services.

Using our website signifies your consent to this policy.

1. Information We Collect

When you create an account, place an order, or reach out to us, we collect personal information you voluntarily provide. This may encompass your name, email address, phone number, and mailing address.

2. Utilizing Your Data

Your data helps us enhance our services, process orders, address inquiries, and update you on our products and promotions.

3. Cookies and Tracking Technologies

To understand user behavior and optimize our website, we employ cookies, web beacons, and related tracking technologies. This information aids us in tailoring marketing campaigns.

4. Third-Party Services

We engage with third-party services, including Facebook Pixel and Google Analytics, to gain insights into website engagement and offer targeted ads. These parties might access information like your IP address, browser type, and visited pages, which may be utilized for user behavior analysis and tailored advertising.

5. Securing Your Data

We prioritize data security with measures to shield against unauthorized access or potential breaches. However, no method guarantees complete security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices under PDPA

Under Malaysia’s Personal Data Protection Act 2010 (PDPA), you have the following rights concerning your personal information:

  1. Right to access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
  2. Right to correct: You have the right to request that we correct any inaccuracies or update any incomplete personal information.
  3. Right to withdraw consent: You have the right to withdraw your consent for us to process your personal information, subject to legal or contractual restrictions and reasonable notice.
  4. Right to limit processing: You have the right to request that we limit the processing of your personal information, either entirely or in specific circumstances.
  5. Right to data portability: You have the right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format, or to have it transferred directly to another data controller, where technically feasible.

To exercise any of these rights, please contact us using the contact information provided below.

8. Children's Privacy

Our services aren’t designed for children below 13. Unknowingly acquired data from children will be promptly deleted.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Changes will be reflected on our site, and continued interaction indicates your agreement with the updated terms.

10. Contact Information

For questions or clarifications on this Privacy Policy, contact us via WhatsApp at +6019-512 5148 or email at [email protected].

Thank You for Trusting De Luscious

At De Luscious, your privacy is paramount. Regularly review this policy to stay updated about our privacy standards.

If you have concerns or need clarity on our privacy practices, please connect with us.

Your trust is invaluable, and we commit to fostering a secure environment for your data.

The De Luscious Team